Inkwell CDN - Refund Policy

Last Updated: January 1, 2025

1. Policy Overview

Inkwell CDN, operated by Yeema Holdings LTD, maintains a strict no-refunds policy for all services, credits, and purchases. This policy applies to all transactions without exception.

2. What This Means

Once you complete a purchase or payment for any of our services, including but not limited to:

• Credit purchases for CDN services
• Premium account upgrades
• Additional storage or bandwidth
• Any other paid features or services

No refunds, chargebacks, or reversals will be provided under any circumstances.

3. No Exceptions

This no-refunds policy applies regardless of:

• Dissatisfaction with service quality or performance
• Change of mind or business requirements
• Technical issues or service interruptions
• Unused credits or services
• Account termination or suspension
• Force majeure events or circumstances beyond our control
• Misunderstanding of service features or limitations
• Third-party payment processor issues

4. Pre-Purchase Considerations

Before making any purchase, please ensure you:

• Fully understand our service offerings and limitations
• Have tested our free tier or trial services (if available)
• Read our Terms of Service and Privacy Policy
• Understand that all purchases are final and non-refundable
• Have the authority to make the purchase on behalf of your organization

5. Service Credits vs. Refunds

In exceptional circumstances involving significant service failures on our part, we may, at our sole discretion, provide service credits for future use. However, this does not constitute a refund and credits cannot be converted to cash or transferred to other accounts.

6. Chargebacks and Disputes

7. Alternative Solutions

If you're experiencing issues with our service, we encourage you to:

• Contact our support team for technical assistance
• Review our documentation and help resources
• Adjust your usage patterns to better fit our service model
• Consider our service limitations when planning future purchases

8. Legal Compliance

This refund policy is designed to comply with UK consumer protection laws while protecting our business interests. Digital services and credits are considered delivered immediately upon purchase, which supports our no-refunds position under UK law.

9. Consumer Rights

While we maintain a no-refunds policy, this does not affect your statutory rights under UK consumer protection legislation where services are not provided as described or are fundamentally defective. However, such circumstances are extremely rare for digital services.

10. Contact Information

If you have questions about this refund policy, please contact us before making any purchases:

11. Acknowledgment

By making any purchase or using our paid services, you acknowledge that you have read, understood, and agree to this no-refunds policy. You confirm that you understand all sales are final and that no refunds will be provided under any circumstances.